HR at Zenatix Solutions Pvt Ltd
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Zenatix Solutions - Program Manager (0-1 yrs)
Zenatix is looking for a passionate and experienced software lead (10+ years experience) for its software team that is developing and managing the end to end IoT stack.
Roles and Responsibilities:
- Customer Strategy: Define road map for customer engagement and value delivery through existing and new use cases.
- CSAT: Define and track KPIs for customer satisfaction.
- Cross-Customer Program Execution: Develop new programs that support the strategic direction of the company and execute them across the customer base. Develop an evaluation method to assess program strengths and identify areas of improvement.
- Data Analytics: Analyze client's data to draw insights and prepare business cases and reports on a regular basis. Knowledge of analytics tools will give a candidate an edge.
- Growth Opportunities: Identify opportunities to expand the scope of the product, assess benefits in terms of ROI and other aspects for the customer and engage sales team with the process.
Qualifications and Experience :
- 1-3 years of professional experience
- Bachelor's/Master's(B.tech/M.tech) only engineering degree from a premier institute.
- Capability and desire to work in a dynamic and fast-paced environment with minimal direction
- Excellent analytical, communication, presentation and problem-solving skills