HR at Vodafone Idea
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Vodafone Idea - Senior Engineer/AM/DM/Manager - Performance Management Mobility (5-13 yrs)
- Analysing the reports and statistics involved in the same to send feedbacks to the concerned teams (Internal and External) for the necessary corrective actions.
- Online KPI threshold breach alarms monitoring and improvement of customer experience.
- Identification of KPI impacting alarms and coordination for its eradication.
- Golden parameter audit on regular interval.
- Pre-Post KPI analysis after parameter changes.
- Experience with Knowledge of Ericsson, Huawei and NSN NEs, OSS etc.
- PM counter and parameter behaviour.
- Compatibility of new technologies/upgrades.
- Used cases to improve KPIs
- Utilising the capabilities of the Mycom, Sevone tool to have the KPI enhancement
Education: - BE/B.Tech Electronics