11/09 Stalin
Director at Nastech Consulting

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Technical Project Manager - Client Services (6-9 yrs)

Delhi Job Code: 491145

Job Responsibilities :

- Manage technical installation and configuration for all new customers.

- Liaise with vendors for scheduling interface tests and internal resource planning

- Deliver quality technical projects as per committed timelines

- Coordinate directly with on-site IT, vendors, off-site helpdesks over email or phone calls to complete technical assignments.

- Work closely with the Project Manager and flag any technical issues in time.

- Document the Interface testing and other details, update and complete all handovers.

- Do the audit of new implemented properties for the initial few weeks and identify the repeated issues reported by the property.

- Coordinate with the engineering group for installation-related issues.

- Provide backup to L2 support teams with any production-related technical issues

Job Requirements :

- Working Knowledge of Database

- Have a smiling face, engaging personality and passion for customer service.

- Technical competence in Networks/Firewalls/Server OS

- Excellent Business Communication skills

- Strong Customer Management and Problem Solving Skills.

Skill Set : Project Manager, Network Database

Women-friendly workplace:

Maternity and Paternity Benefits

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