06/03 Shrutika
HR at Tech Mahindra

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Tech Mahindra - Analyst - BI Automation (2-4 yrs)

Mumbai/Pune Job Code: 419289

Job Title : Analyst - BI Automation

Department : Business Intelligence & Analytics

Location : Mumbai / Pune

Reports to : Team Leader / Assistant Manager

Span of Control : None

Job purpose :

The Analyst - BI Automation is responsible for

(i) Managing reporting requirements from business stakeholders,

(ii) Undertaking system design activities and

(iii) Providing system support.

MSBI- Microsoft Business Intelligence

Principal accountabilities :

I. Managing reporting requirements from business stakeholders :

- Build a deep understand the core business and the associated KPIs.

- Become a Subject Matter Expert in an assigned business area.

- Liaise with stakeholders at various levels to understand business requirements.

- Create requirement document, Functional specs and change logs.

- Design reporting formats to provide accurate information clearly and concisely.

- Extract and transform datasets from various sources and import into SQL.

- Build and maintain dashboards / reporting solutions based on requirements received.

- Build ad-hoc data solutions for stakeholders based on requirements received.

II. Undertake system design activities :

- Translate functional requirements into conceptual and detailed designs.

- Work independently to troubleshoot and make configuration changes on assigned systems.

- Ensure proper version control and configuration management.

- Create and maintain technical documentation for automation processes to ensure uninterrupted process continuity.

- Create and maintain user documentations such Standard Operating Procedures (SOPs) to provide users a hassle-free usage of tools.

- Follow industry best practices and coding standards

III. Support databases maintenance activities :

- Work closely with the Database team to ensure reporting efficiencies.

- Investigate and helps resolve problems relating to routine use of information systems and related equipment.

- Provides ad-hoc reports as per requirement to ensure customer needs are met.

Knowledge, Skills & Competencies Required :

Functional Skills and Competencies :

- Understands data cleaning techniques

- Worked with large datasets (at least 100k rows)

- Hands-on experience in Dashboard design

- Experience in liaising with stakeholders at various levels.

- Ability to analyse and provide accurate interpretation of data

- Ability to look beyond obvious solutions and create more effective reporting.

- Agility to adapt to a fast paced and constantly evolving business.

- Understands Call Centre Metrics (Desirable)

Technical Competencies :

- Working experience in MS Office applications like MS Excel, Power point and Word.

- Hands-on experience in SQL querying, building stored procedures, etc.

- Hands-on experience in any one data Visualization Tool (eg: Tableau, Qlik etc)

- Awareness of database administration

- Hands-on experience in query optimization

- Awareness of data and application testing

- Experience with development technologies such as Visual Studio, ASP.Net, C#

- Experience in ETL and other related activities

Education & Experience required :

Education : - (Minimum) Graduation required.

Experience : - Minimum 2 years of experience of which at least 1 year should be relevant experience.

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