Recruitment Consultant at Travash Software Solutions Pvt Ltd
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Service Now - GRC Implementation
We are looking for candidate with Bachelors/Masters degree in technology and the individual should be a highly motivated ServiceNow developer who can build best of class and cutting-edge solutions on the ServiceNow platform.
The candidate should be proficient in the following activities of ServiceNow :
- ServiceNow application customization
- Application UI Configuration
- Workflow Configuration
- Maintain business services and configuration item relationships in Service-Now tool.
- Implement and configure ServiceNow discovery tool.
- Develop clear and concise technical & process documentation.
- Communicate Service-Now process, operations and capability information to all levels of management effectively.
- Maintain the integrity of the Service-Now tool across production and non-production environments.
- Perform installation and testing of vendor-provided updates and new releases.
- Work with business users to identify and refine business requirements and workflows.
- Identify and define business solutions for ITIL users.
- Experience in ServiceNow support and enhancement.
- Ability to configure and provide solution to ServiceNow issues
- Experience in GRC modules like Risk Management, Audit Management, Policy Management
- Utilize out-of-the-box or value-added administrative features to fulfill business requests and initiatives.
- Keep pace with your knowledge of changes coming from ServiceNow in their new releases.
- Understanding of the various ServiceNow Products (ITSM, ITBM, ITOM, HR, SecOps, CSM, GRC, etc.),
- Perform administrative tasks of the Service-Now tool, including making approved changes to process and work flows.
- Translate requirements/stories and mock-ups into fully functional features by working closely with the implementation project team Understanding of ServiceNow Administration concept