28/08 Sandhya
Talent Aquisition at Primus Global Technologies

Views:372 Applications:28 Rec. Actions:Recruiter Actions:1

ServiceNow Developer - Incident/Change/Problem Management (2-5 yrs)

Chennai Job Code: 356030

Here with I am forwarding our requirement, Please revert to this email with your updated resume along with following information which are very much mandatory at your comfort level.

Immediate openings for Service Now Developer | Contract to Hire(Photon Infotech ) | Chennai.

Please find the below details for your perusal

Mode Of hiring: Contract To Hire

Job Title : Service Now developer.

Job location : Chennai.

Experience: 3 years

Job Description :

- Implementation & Customization Experience in Service Now on All the Modules including but not limited to Incident Management, Problem Management, Change Management, Knowledge Management, Configuration Management, Service Request, and Discovery.

- Should have experience in Requirement gathering and created requirement specification document based on inputs from the clients and process team.

- Should understand Technical feasibility analysis.

- Should have worked on ServiceNow upgrades - performed relevant tests.

- Should have hands-on experience with Service Portal, CMDB and Discovery components.

- Knowledge on Process design of Incident, Change, Problem, Service Catalog, Service Desk, Reports, CMDB, SLM and Knowledge.

- Writing functional and technical specifications document for various ServiceNow modules.

- Implementation of Incident, Change, Problem, Service Desk, Service Catalog, Reports, Structured problem Analysis in ServiceNow.

- Workflow administration and creation, Reporting, Form/UI configuration, Notifications, Data Imports, Custom scripting.

- Involved in Unit testing.

- Complete ownership of the module (bug fixing).

- Experience in Asset management Modules.

- Researches, reviews and analyzes the effectiveness and efficiency of procedures, and develops strategies for enhancing these processes in accordance with ITIL best practices to enable continuous improvement.

- Experience in Building New Custom Applications in ServiceNow.

- Experience in designing the end-to-end solutions like Integrations with ServiceNow.

- Hands-on Technical delivery including required documentation of cost-effective ServiceNow solutions using a number of technical skills such as HTML, XML, JavaScript, Integrations (web services, SOAP, email, MID Server, LDAP etc- )

- Experience in Administering, Supporting Production Instances, Maintaining Lower Life Cycle Instances and Customizing the ServiceNow application for user requirements.

- Provide training for fresher's and other team members on ServiceNow implementation.

- General understanding of ITIL.

KINDLY SEND YOUR UPDATED PROFILE WITH THE FOLLOWING DETAILS ASAP -

Full name:
DOB:
Total exp:
Rel Exp:
Current sal:
Exp Sal:
Reason for Change:
Current company: permanent or contract :
If contract payroll company :
Notice Period:
Alternate Number:
PANCARD Number

If you are interested for the above position please revert with updated profile or else forward to your friends or colleagues

Sandhya.
PRIMUS Global Technologies, Pvt Ltd.
| Locations: Dallas| Bangalore |Hyderabad| Vizag |Pune
Ph HYD: +91-40-4201-6500 Extn:330

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