12/09 Enfluence It Services
Recruitment Head at Enfluence It Services Private Limited

Views:134 Applications:6 Rec. Actions:Recruiter Actions:1

SAP Workflow Consultant - MM/Solution Manager Modules (5-11 yrs)

Hyderabad Job Code: 491696

JD:


- Design and implement solutions/ change requests based on requirements

- Understand Functional specification document and create Technical specification documents based on the requirements.

- Provide accurate estimations for Change Requests and new projects and deliver accordingly.

- Perform Unit Testing, Code Review Documents

- Understand customer requirements and functionalities very clearly and provide solution accordingly.

- Should handle all incidents assigned in queue and solve within the SLA deadline times.

- Handle customer escalation topics and meet the customer satisfaction

- Should be flexible working in shifts.

- Communicate clearly and effectively

- Test incident resolutions for their correct functionality and document them.

- Safeguard the smooth operation including all closing and reporting deadlines.

- Interact with international support units in a pre-defined way.

- Profound (2 years or more) knowledge in SAP Workflow (Workflow administration and Object Oriented ABAP)

- Experience of working on Data Dictionary objects - Tables, Views, Structures, Table maintenance.

- Development of Reports, Enhancements, Interface.

- Excellent skills in debugging.

- Development of Adobe Forms/SMART FORMS/Script for various business requirements.

- Identify and implement SAP Notes.

- Experience in handling and delivering Change requests and exposure to implementation/ transition projects.

- Strong knowledge in SAP MM and Finance modules.

- Analytical skills to drive root cause analysis for complex problems

- Knowledge of handling Incident and Test management tools. (eg. HPSM, HPQC etc.)

- Proficient in handling Transport requests using SolMan.

- Good communications skills, strong customer focus and service mindset with experience in client interaction (Person with experience in IT Service Industry will be preferred)

- Willingness to continuously learn both new technologies and business processes

Women-friendly workplace:

Maternity and Paternity Benefits

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