21/07 Reshoul R Gouria
Principal Consultant at Connectier Consulting Services

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SAP Delivery Head - P&L Management (18-25 yrs)

Mumbai Job Code: 470822

Work as an expert managing multiple projects in SAP practice across the multiple industries within India and globally. Project Managers managing different projects, both on-site and offshore will report to this role.

Responsibilities :

- P&L Management

- Worked as functional consultant (preferred if in FI Module) in past and delivered complex projects locally and internationally

- Deliver SAP program & projects (HANA Greenfield | Migration | Conversion, ECC Implementation & Support | Upgrade, AMS, Rollouts, SolMan etc.) within timelines included in SOW

- Expertise in project estimation, creating Statement of Work and proposals | PMP Certification would be added advantage.

- Manage a delivery team of 300 + members; mentor technical staff; hire and grow team

- Document standard operating procedures with appropriate controls to ensure smooth delivery | Exposure of CMMI SVC Level 5, ISO 9001 QMS, & ISO 27001 ISMS would be added advantage | Document, evangelize and execute best practices on projects

- Manage client deliverables like project schedules; standard estimation; risk mitigation; documentation etc.

- Manage customer accounts world-wide | Build cordial relations with customer point of contact; help support account mining

- Facilitate and run weekly, monthly, and quarterly customer meetings; create reports, review reports internally before publishing to end customer

- Create and publish metrics to measure project delivery effectiveness

- Provide leadership to team to solve complex problems round the clock

- Support sales/pre-sales initiatives and travel as and when necessary

- Assign personnel to various activities/projects & maintain a capacity plan

- Implement controls/procedures to protect information related to customers, suppliers, vendors etc.

Requirements :

- Proven experience managing clients globally; building relationships and driving projects to success

- Should possess strong problem solving and analytical skills

- Past experience in consistent incorporation of SAP best practices and standards in delivery

- Proven experience delivering customer reports and tracking metrics

- Experience in program management, project management, planning and allocating resources

- Experience laying out Quality standards (ISO 9001 QMS, ISO 27001 ISMS) and metrics

- Experience in consistently measuring customer satisfaction

- Experience managing risks and mitigating them

- Ability to lead teams, motivate teams and retain team members

- Excellent communication (verbal and written) & interpersonal skills able to influence customer stakeholders

- Team player & ability to work proactively, provide directions to the team & take technical decisions with minimal supervision

Women-friendly workplace:

Maternity and Paternity Benefits

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