16/05 Barnali
HR Manager at Aexonic Technologies Pvt. Ltd

Views:120 Applications:11 Rec. Actions:Recruiter Actions:10

SAP C4C Functional Consultant - Cloud Solution (1-5 yrs)

Pune Job Code: 444680

Description :

- The Technology Consultant facilitates the implementation and support of the SAP Cloud solution to enhance the clients- business functionality and overall performance while maintaining a high degree of customer satisfaction.

- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identity, interpret, validate and document customer requirements 

- Facilitate workshops to collect business requirements

- Map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients' needs. 

- Design, customize, configure and testing of C4C 

- Identify gaps, issues and work around solutions.

- Act as liaison with client for troubleshooting: investigate, analyse, and solve software problems.

- Handle changes or emergency transports as needed for high priority issues;

- Document functional designs, test cases and results.

- Proactively identify and propose business process and/or system enhancements

- Provide consulting services on both new implementations and existing support projects

- Act as a liaison between the business functions and the technical team.

- Provide ad-hoc training and user support as required

- Work self-directed and independently; may act as subject matter mentor to more junior members

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