12/07 Udit Negi
IT Head at Rupeeredee

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Rupeeredee - IT Operations Analyst - Production Support (2-5 yrs)

Gurgaon/Gurugram Job Code: 466845

Job Description :

- Proven experience in providing production support.

- Basic database knowledge - SQL/ MySQL Administration.

- Unix and Linux command line experience required.

- First Degree level education, preferably in an IT related subject (B.E. CS/IT; MCA )

- Networking, Windows Domain, AD Knowledge would be preferred

- Knowledge of Finance and Trading background would be an advantage.

Responsibilities :

- Main responsibilities will consist of supporting inhouse cloud production systems with advice and analytical support, reacting to critical issues on a timely basis. 

- A significant portion of time will be spent in configuration & setup of new applications, resolving infrastructure and application related issues, and liaising with development teams by testing amendments and new components/versions of our products /services.

- Managing and resolving technical problems and incidents related to production system

- Providing analysis into technical and functional issues and escalating/communicating appropriately with other internal teams.

- Potential to provide assistance during an on-going issue with production system

- Willingness to work in shifts and working on weekends in case of migrations and maintenance breaks

Skills :

- B.E. Computer Science/IT; Master of Computer Applications.

- Strong analytical and decision-making skills.

- Good written and spoken English.

- Ability to communicate effectively with external customers and internal teams.

- Familiarity with computer operating systems (Windows/Linux/Unix) and SQL/databases.

- Ability to work on several tasks at the same time and remain calm under pressure

Women-friendly workplace:

Maternity and Paternity Benefits

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