09/01 Neha
Recruiter at Nextleap Advisory

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Program/Project Manager (8-16 yrs)

Bangalore Job Code: 398830

Job description :

Role : Project Manager

Work Location : Bangalore

Domain / Industry : Digital Marketing

Role :

- The Project Manager is responsible for transition of mid-size engagements across multiple work streams, and be accountable for the success, effectiveness, on-time delivery, and business outcomes of the programme as defined in the project plan.

- They will define and implement processes, organization and operating infrastructures required to set up and begin operations of a new offshoring engagement or assist in the transition of services from one operating entity to another.

Key Expectations :

A. Leadership Skills :

- Competent in managing multiple stakeholders and forging excellent working relationships.

- More importantly, manage client relationships during Transition / Programme Implementation

- Maintains positive and healthy working relationships with support functions, service delivery and senior leadership, and leverages these relationships to secure collaboration and support in execution of project plan.

- Acts as an internal consultant on transition management strategy/deliverables for regional or global strategic change initiatives.

- Manages and counsel teams to excel in their roles.

- Responsible for managing and driving trainings and upskilling of teams on new concepts/technologies/domains based on the business/organizational requirements.

B. Program / Project Management :

- Visualise and design end to end programme delivery road map for offshoring solutions

- Create a viable project plan after taking inputs from all relevant stakeholders

- Lead the project and act as Single Point of Contact for all project related communications

- Track progress on multiple parallel offshoring engagements and raise risks / issues proactively

- Responsible for effective escalation management

C. Strategic Initiatives & Innovation :

- Contributes to enhancing transition / programme implementation methodology through design thinking and innovation.

- Ability to influence decisions at a strategic level by logical reasoning and lateral thinking based problem solving approach, with senior client and leadership.

- Leads Automation or any other new initiatives at Local /Global level to meet the strategic goals of the function/organization

Professional Skill Requirements :

- Ability to quickly understand and grasp process flows of in scope activities and assimilate this knowledge to quickly become a subject matter expert

- An effective communicator with excellent relationship building, Negotiation & interpersonal skills.

- Versatility, High level of professionalism and confidence

- Comfortable interacting with senior executives within both and the agencies

- Strong leadership skills and the ability to effectively and efficiently manage others

- Highly flexible, adaptable and creative

- Ability to engage with C-suite

- Ability to drive change

- Entrepreneurial Skills

- Strong analytical, problem solving abilities & complexity management

- Global accounts and Operations management knowledge and experience

Basic Qualifications :

- Should have approximately 8-10 years of overall work experience

- Approximately 6- 8 yrs. of experience in Project & Program Management

- Bachelor's degree

Preferred Education and Skills :

- Graduate Degree

- Working Knowledge of Application Outsourcing, Business Process Outsourcing, and/or Infrastructure Outsourcing

- Working knowledge of business processes in a functional area such as Digital Marketing / Online Marketing / Social Media Setups

Travel Requirement : Minimal domestic travel

Work Shift : Regular 11 AM to 8 PM IST shifts (barring some project specific exceptions)

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