09/08 Sherin
HR IT Recruiter at Careator Technologies

Views:201 Applications:45 Rec. Actions:Recruiter Actions:43

Production/Application Support Engineer - PL-SQL (2-5 yrs)

Bangalore Job Code: 478960

Job Description :

- PL/SQL knowledge and good experience in support is a must.

- He should have good knowledge of computer hardware, networking, and SDLC

- Below points are important,

- Write queries and generate DB reports needed for operations

- Document all the processes and update knowledge base. This should contribute in making the process people independent

- Incident, Problem, Patching and Knowledge management

- Performing health checks, monitor systems, work on alerts and reports.

- Generate reports and also prepare RCA document of issues

- Provide accurate problem descriptions, with all necessary support documentation

- Timely escalation of issues is of the essence to prevent or contain operational impact

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