PixFirst - Junior Operational Analyst/ Web Operations Engineer (0-1 yrs)
PixFirst.com is a French startup, founded in 2011 and headquartered in Paris, with the Tech team based in India. PixFirst.com provides platform to professional photographers in European market.
We are looking for freshers for the position of Junior Operational Analyst/ Web Operations Engineer in India.
Package : 3 Lakh per annum
There will be a probation period of 2 months.
Roles and responsibilities:
- Work closely with clients via email and manage their accounts
- Upload/download photos
- Use internet to setup account product and prices (Data Entry)
- Request printing jobs (detailed training will be given)
- Close tickets assigned on Zendesk which require manual configurations based on business rules.
- Understand the system's features and support clients
- Maintain operational efficiency and meet support deadlines
- Give product feedback to the dev-team to streamline operational processes.
- You will be working directly under the account managers of our clients.
Skills required :
- Excellent written and oral communication skills.
- MS word/ Excel / Google Docs
- Capability to understand and follow any operational process is important.
- Should be able to work well within a team and as an individual contributor
- Knowledge on PhotoShop will be a huge plus
Qualification : - Graduate BE/BTech/MBA/MCA
Work conditions :
- Full time job
- Financial stability
- Flexible working hours
- Competitive compensation
- Support in professional development/growth
Office in India :
PixFirst India Development Center,
4th Floor, #4.12
JP Nagar 4th Phase,
Bannerghatta Main Road,
Bengaluru - 560076.