07/01 MSGAI Labs Pvt. Ltd.
Human Resources at Msg.ai

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msg.ai - Infrastructure Support Engineer (1-3 yrs)

Gurgaon/Gurugram Job Code: 397622

- We are looking for an Infrastructure Support Engineer to work collaboratively with software development team to deploy and operate the systems. 


- You'll be responsible to ensure the system is running smoothly and is being monitored continuously to resolve issues. This will be a rotational shift role.

Job Responsibilities :

- Ability to conceive and work on the lines of "Infrastructure as a Code" and "Infrastructure automation".

- Program for the infrastructure and support systems on scale whether it is in AWS or Azure or local workstations or any combination of these.

- Research and recommend innovative, and where possible, automated processes for Systems Administrator tasks.

- Maintain integrity of the network, server deployment and network security.

- Administer servers, storage devices, backup devices, VPN Gateways and wireless infrastructure.

- Provide support for all client/server related issues.

- Perform regularly scheduled maintenance and upgrades on all servers, network and storage systems.

- Perform daily system and security monitoring.

- Perform regular security screenings across various applications and overall network.

Requirements :

- Support a number of tools and services related to infrastructure operations.

- Have end to end ownership of projects.

- Deploy services across multiple global regions.

- Create processes that can be leveraged to help drive efficiencies and quality.

- Work closely with our internal customers to help alleviate their problems.

- Drive operational excellence.

- Experience in supporting large scale distributed systems.

- A strong understanding of web and database technologies.

- A strong understanding of UNIX/Linux operating systems.

- Understanding of production monitoring and metrics.

- Ability to communicate across technical and non-technical audiences.

- Basic knowledge of cloud infrastructure(AWS/AZURE) would be a plus.

- 1 to 3 years overall development/technical support experience.

- Excellent problem solving skills.

- Working knowledge of scripting languages (Shell, pearl, ruby, etc...) and regular expressions.

- Experience with SQL scripts.

- BE/BTech/MCA degree in related field

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