11/06 Bhabani Prasad
Principal Consultant at Symmetrical Global Search Pvt Ltd

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MIS Analyst - Salesforce/NetSuite (6-9 yrs)

Bangalore Job Code: 454130

RESPONSIBILITIES :

- Implement, configure, Administer and support Finance ERP, CRM, HR, DB, Corporate portal, R&D applications by coordinating with respective End-user requirements & Internal team

- Committed to providing quality customer service

- A demonstrated positive and proactive approach in identifying problems, creating innovative solutions and managing projects

- Good understanding of MIS Infrastructure Environment and integrating with IT applications like AD, Exchange, Office 365.

- Provide appropriate inputs to the problem management process, RCA preparation

- Advising customers on best practices/or the most ideal solution based on experience

- Handling escalation service requests by co-ordination with IT teams like IT-Helpdesk & Office IT

- Defining Backups & Restoration procedures and coordinating with IT & Infra team.

- Create & Manage MIS Documentation to provide support to end-users & IT Staff

- Perform daily system monitoring, verifying the integrity and availability of all MIS application 24X7.

DESIRED QUALIFICATIONS AND EXPERIENCE :

- Diploma in Computers/Bsc. -IT/ B.E./B.Tech/MCA

- 7-9` years of experience working in MIS application handling.

- Knowledge of DB, SharePoint Online and related technologies

- Implementation and management of SharePoint site collections

- Salesforce administration and system understanding is mandatory for that position

- ERP knowledge and understanding is must (Net Suite and Open Air are added advantages)

- SQL Server knowledge (including DBA capabilities) is added advantage to this position

- ADP HR system is added advantage

- Gather requirements from business including content inventory, business process flows and other details affecting the management and organization of their information

- Manage permissions, enterprise content, security, and governance

- Demonstrate technology to business units and update and direct users to training material and SharePoint resources

- Perform Hands on PowerShell scripting to manage SharePoint environment

- Migration capabilities to Office 365 is added advantage to this position.

- Knowledge in Linux operating system and Microsoft Office 365 are added advantage for this position.

- Good understanding on Cloud based Applications and Integration with AD is added advantage.

TECHNICAL KNOWLEDGE REQUIREMENTS :

- Salesforce.com - Advanced level (Mandatory)

- NetSuite - Advanced level (Mandatory)

- SQL Server DB - Advanced level

- SharePoint - Advanced level

- MIS Applications work flow & process - Advanced level (Mandatory)

- PowerShell - Advanced level (Mandatory)

- Integration methods to Active Directory/Exchange/ Office 365 - Intermediary level

- Linux operating system- Intermediary level

Women-friendly workplace:

Maternity and Paternity Benefits

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