23/02 HR
HR at Xrillion Technologies pvt ltd

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Marquee Administrator - System Configuration/Troubleshooting (5-10 yrs)

Bangalore Job Code: 415248

Responsibilities :

- Work actively with technology teams to analyse and resolve Application failures

- Identify defects, discrepancies, and trends by ways of troubleshooting

- Manage incidents and effectively communicate with users, application owners and senior stakeholders across all areas

- Improve Infrastructure stability and performance by observing patterns, recurring failures and/or issues, and advise application owners on permanent fixes accordingly

- Adopt various tools developed by ETO Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.

- Identify alerts/processes that can be automated and then work with the Engineering team in automating them

- Challenge existing Infrastructure setup, processing and suggest different ways to solve a problem or improve stability

- Actively participate in Change management process with view to manage risk in the production environment

- Build and improve run books for generalists to minimize operational errors and gain Fungibility/efficiency

- Develop reports that provide trending statistics to track and manage Infrastructure health and support service performance

- Willing to learn and troubleshoot/support proprietary technologies not available through market place. No knowledge of proprietary technologies is required pre-hire


- Strong understanding of Unix or Windows Server architecture

- Proficiency with Unix/Linux-based operating system, commands and utilities, as well as Configuration Management Tools

- Experience of supporting, Share Point, Mobile and instant messaging applications

- Strong ability to debug applications to identify the underlying root cause

- Problem solving in a development or production environment, including experience observing patterns, analysing root cause and suggesting ideas to resolve issues

- Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholders

Optional Skills Or Qualification (Nice To Have) :

- Experience in the Financial Service Industry

- Experience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloud

- Degree in Computer Science

- One of the following Scripting languages: Shell script, Perl, JavaScript or Python etc.

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