08/08 Stacey
Recruiter at IT BY Design

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IT BY Design - Senior System Administrator - Tech Support (2-12 yrs)

Chandigarh Job Code: 478254

JD :

- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.

- Desktop connectivity troubleshooting

- Application installation and support

- Printer installation and support

- Client VPN installation and support

- Microsoft Office Suite support

- AD user account management

- Office 365/Exchange user account management

- Desktop antimalware administration and resolution

- IT Support relating to technical issues involving Microsoft's core business applications and operating systems.

- Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets.

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