CEO at IntelliTicks
Views:352 Applications:35 Rec. Actions:Recruiter Actions:35
IntelliTicks - Technical Support - Startup (0-3 yrs)
Job Description :
- IntelliTicks is searching for a top-notch Technical Support Engineer operating in a fast paced, startup customer support organization.
- We take customer happiness very seriously and it's core to our DNA.
- You should be comfortable in taking calls with customers (Technical support) and must be a great problem solver and passionate to be hands-on.
- You must truly enjoy a startup environment where we move fast, adjust the organization as needed, and be adaptable to change.
- Address client's technical issues with IntelliTicks platform and connected services.
- Debug issues on cloud application and expertise in working with cross functional teams.
- Take proactive action with fast turnaround on all customer issues and questions.
- Experience in running API calls using CURL and REST client.
- Analytical skills for Troubleshooting, diagnosing, and resolving the issue.
- Should have good written and oral communication skills