20/09 Himanshu Gupta
CEO at IntelliTicks

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IntelliTicks - Technical Support - Startup (0-3 yrs)

Gurgaon/Gurugram Job Code: 495066

Job Description :

- IntelliTicks is searching for a top-notch Technical Support Engineer operating in a fast paced, startup customer support organization.

- We take customer happiness very seriously and it's core to our DNA.

- You should be comfortable in taking calls with customers (Technical support) and must be a great problem solver and passionate to be hands-on.

- You must truly enjoy a startup environment where we move fast, adjust the organization as needed, and be adaptable to change.

- Address client's technical issues with IntelliTicks platform and connected services.

- Debug issues on cloud application and expertise in working with cross functional teams.

- Take proactive action with fast turnaround on all customer issues and questions.

- Expert in basic HTML, CSS & Jquery based Javascript

- Experience in running API calls using CURL and REST client.

- Analytical skills for Troubleshooting, diagnosing, and resolving the issue.

- Should have good written and oral communication skills

Women-friendly workplace:

Maternity and Paternity Benefits

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