Lead - IT Recruiter at Happay - Expense Management Solution
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Happay - Product Analyst (0-3 yrs)
Job Description :
- Ask product- is a team which acts a point of contact for all feasibility/configuration/implementation related queries of Clients and internal stakeholders(Sales/ Account managers/FleetX etc.)
- Work very closely with account management team to understand customer requirements and problems, emphasise and innovatively resolve them with the help of product/ engineering teams and communicate the solution back to the customers.
- Interact regularly with the customers for issue management.
- Work with product team to suggest new features/enhancements in the product.
- Stay abreast of the competitive landscape and solicit customer feedback on existing product capabilities and new product possibilities.
Desired Candidates :
- Bachelor's degree in Engineering or equivalent
- Self-starter with energy and motivation to work on product enhancements and customer delight
- Strong communication and negotiation ability
- Quick learner, flexible, adaptable
- Ability to work in a fast-paced startup environment
- Ability to understand client situations and present relevant product-based solutions