14/02 Hema Ram Bhatt
Human Resources at Grid Infocom Pvt Ltd

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Grid Infocom - Business System Analyst (4-8 yrs)

Overseas/International/Philippines/Manila Job Code: 411790

Only Local candidates or Philipino national required from Manila (Philippines) national

Position : - Business Analyst

Job Location : - Manila (Philippines)

Job Description :-

The Business Systems Analyst would define the requirements and computer solutions to resolve business-related problems, administer control of records and meet strategic organizational goals.

This individual would serve a role in the selection, implementation, and support of new and existing applications.

Salary Package : - Negotiable

Experience : - 4-5 Years

Qualification :- Minimum graduate degree with BPO transitioning experience

Primary Responsibilities :

- Identify, define, record and communicate user and functional requirements for necessary workflow and business process changes; document existing process and the to-be process.

- Perform investigational analysis and evaluation to determine application feasibility for automation through the usage of RPA / RDA

- Develop ROI and benefit estimates to establish project worth, including the development of alternatives and recommendations for changes to existing applications or equipment.

- Estimate resource requirements and create plans, timelines, milestones, user approvals, charts and reports for use in managing an assigned project.

- Prepare and maintain documentation, including procedures, training materials, and user manuals.

- Prepare feasibility studies; recommend and establish program objectives, priorities and schedules in conjunction with user and functional requirements.

- Ability to prioritize independently, multiple requests and system requirements to meet the organizational goals.

Required Skills :-

- Ability to understand the current business process 

- Experience of transitioning a business process for a BPO is required. 

 - Transitioning experience in the field of Financial Services would be a bonus

- Ability to optimize the current business process to define a best practice to-be process 

- Knowledge of lean methodology would be preferable

- Understanding of RPA and RDA would be an advantage

- Good English communication skills. An integral part of the person's profile will be to talk to clients

- Good documentation skills are a must

- The person needs to be a self-starter

Interested candidate can apply or call at 0124-4942210

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