14/02 Hema Ram Bhatt
Human Resources at Grid Infocom Pvt Ltd

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Grid Infocom - Business Analyst (4-6 yrs)

Bangalore/Mumbai Job Code: 411789

Position: - Business Analyst

Job Location: Gurugram, Mumbai & Bengaluru

Job Description:

The Business Systems Analyst would define the requirements and computer solutions to resolve business-related problems, administer control of records and meet strategic organizational goals. This individual would serve a role in the selection, implementation, and support of new and existing applications.

Salary Package: - Negotiable

Experience: - 4-5 Years

Qualification:- Minimum graduate degree with BPO transitioning experience.

Primary Responsibilities :

- Identify, define, record and communicate user and functional requirements for necessary workflow and business process changes; document existing process and the to-be process.

- Perform investigational analysis and evaluation to determine application feasibility for automation through the usage of RPA / RDA.

- Develop ROI and benefit estimates to establish project worth, including the development of alternatives and recommendations for changes to existing applications or equipment.

- Estimate resource requirements and create plans, timelines, milestones, user approvals, charts and reports for use in managing an assigned project.

- Prepare and maintain documentation, including procedures, training materials, and user manuals.

- Prepare feasibility studies; recommend and establish program objectives, priorities and schedules in conjunction with user and functional requirements.

- Ability to prioritize independently, multiple requests and system requirements to meet the organizational goals.

Required Skills :-

- Ability to understand the current business process - Experience of transitioning a business process for a BPO is required.

- Transitioning experience in the field of Financial Services would be a bonus.

- Ability to optimize the current business process to define a best practice to-be process - Knowledge of lean methodology would be preferable.

- Understanding of RPA and RDA would be an advantage.

- Good English communication skills. An integral part of the person's profile will be to talk to clients.

- Good documentation skills are a must.

- Lean/ Six Sigma/Other quality parameters.

- The person needs to be a self-starter.

Interested candidates may send their updated resume, 0124-4942210.

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