15/05 Nirmala
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Governance Manager - IT Project Delivery/PMP (8-10 yrs)

Bangalore Job Code: 444187

Responsibilities :

- Manages the full project management life cycle and testing life cycle for the implementation of highly complex, strategic IT and Business Corporate Initiatives within a Region.

- Implements and recommends policies, system monitors and controls to ensure the successful management and reporting of all corporate initiatives in the Program

- Supervises and leads the program and project staff to oversee the impacts and interdependencies between projects and works to ensure initiatives meet the QT Goals and Objectives of the GLT. Perceived by peers and staff as a leader

- Provides both verbal and written communications regarding project status, risks, and issues, and makes recommendations on project decisions to GPMO and Senior Management

- Challenges and involved in planning of allocation of resources within the projects working closely with the QPO to meet work fluctuations and budget and time constraints in the delivery process. Creates a high-performing team

- Serves as supervisory control over project scope, milestones, contract management, providing analytical guidance to the project teams

- Manages all aspects of the project/program management, which may include: cost benefit analysis, work plans, functional designs, directional view points and engages in strategy brainstorming on construction, testing and implementation. Ensures efficient and high quality installation of new software and/or systems, and monitors all technical aspects of implementing projects

- Provides support to the SA Team in identifying the appropriate responses and solutions required to respond to client opportunities; assists Account Leadership in performing a needs analysis of the relevant business areas and in matching opportunities to organization capabilities to ensure the new opportunities are planned for and realistic and ensures the communication and actioning on new client acquisition phase inputs to delivery stage inputs are coordinated across and quickly integrated into the QT, sales, business, account management and delivery environment

- Works with the Business areas in the Operational Readiness activities to provide support and coordination to ensure adoption of new systems and business processes in the QT environment

- Manages contracts across all assigned projects and accounts.

Project Management :

- Manages and supports Delivery Management and Account Management in directing Multiple medium to large-scale projects that may not fit into a defined Program

- Translates generalized customer business goals and objectives into concrete strategy and tactical plans

- Works on complex problems where analysis of situation or data requires an in-depth evaluation of various factors to achieve best results

- Exercises judgment within broadly defined policies and practices to develop corporate methods and techniques

- Works effectively with internal and external clients, third party vendors and Senior Management in accomplishing project objectives

- Evaluates complex situations accurately and identifies viable solutions that create successful outcomes for the customer

- Develops and maintains lessons-learned inputs in the project repository for utilization on future projects

- Ensures all Defined Processes are used within the QPEG framework to successfully implement projects

- Resolves political, resource, budgeting, change and legal issues affecting the program

Financial Management : 

- Manages the Program/Project Budget across all projects included in the program, with overall budget accountability for up to $XX million per year

- Collaborates with the finance department and various functional managers to ensure project budgets are properly estimated and controlled; provide overall financial recommendations and develop controls and measurements to monitor progress

- Provides Finance with monthly accruals and forecasts by the due date established by Finance using the tools developed by Finance/GPMO

- Maintains current statements of work for all contractors; tracks and approves contractor invoices in a timely manner

- Provides regular updates to COO, MDs/Account Management, Delivery Management, project sponsor and stakeholders on the status of the budget. Documents reasons for budget excess or shortfall.

Staff Management :

- Supervises Sr. Test Managers, Project Managers, Project Coordinators and Budget Analysts; provides performance feedback and goal-setting; conducts annual performance assessments

- Assists in skills development and training assessments for the Program staff

- Makes recommendations on hiring, firing, advancement, promotional or any other change of status of direct and indirect reports

Risk Management :

- Develops a comprehensive Risk Management Plan at the Account / Project Level within the Quality Framework as defined in the company Processes

- Proactively identifies risks and opportunities of both business and technical plans; identifies Risk Mitigation Strategies and Contingency Plans for all identified Risks. Maintains the Program Level issue and risk matrix log

- Provides a detailed plan of how the risk will be managed or eliminated. Provides a weekly Program status report with major risk factors when mitigation approach impacts the project timeline, budget or objectives

- Coordinates the Risk Management Plan and Risk Mitigation Strategy across all projects within the Program and manages the execution within the individual projects.

Required :

- Bachelor's degree in Computer Science, Business, or Engineering or equivalent work experience required

- 8+ years of IT and business experience in strategic planning, development, implementation and of testing engagements, preferably across multiple technologies

- Previous technical project management experience in a dynamic high-technology environment is a key to success in this position

- Project Management certificate (PMP) from the Project Management Institute (PMI) (Preferred)

- Out of the 8 years required, at least 5 years in a combination of the following: Progressive broad-based information systems Project Management experience (which could include consulting) with state-of-the-art testing techniques is desirable; knowledge and implementation of global delivery.

- Experience in Program Management and execution of multiple testing engagements / projects simultaneously, particularly as Test Manager, with working knowledge of the Testing nuances and approaches and the Project Management Lifecycle

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