10/06 Seema Chawriya
HR at Entercoms

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Entercoms - Technical Support Engineer/Senior Engineer (0-4 yrs) Premium

Pune Job Code: 453654

Entercoms, Inc. :

Entercoms was founded in 2008 on a belief that companies would focus on service supply chains as a competitive differentiator, but that technology alone would not be sufficient to help companies transform their outcomes - technology will need to be supplemented with the right domain expertise and augmented intelligence to drive transformative business outcomes.

Entercoms remains true to its original vision. Entercoms- focus is on bringing leading-edge solutions to market that are built by industry experts for industry practitioners. In the AI-first world of tomorrow, Entercoms- BPaaS delivery model ensures technology and domain expertise form a positive feedback loop, each learning from the other, delivering outstanding value to our end customers.

Job Description : Processing web based dispatch orders

Job Role :

- Reviewing web based dispatch Orders and processing as per set guidelines.

- Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested.

- Validating troubleshooting and correctness of the orders.

- Compliance with company policy.

- Compliance with process policy and procedure.

- Perform as per the target set by the manager.

- Schedule Adherence.(Be on time for shift)

- Flexibility to work on any day of the week, in any time window as per the shift assigned.

- Be regular to work.

- Should be interested in building a long term career with the company and not use this job as a stop gap arrangement.

Employment Status : Open

Expected Joining Date : Immediate

Salary Range : 1.55 to 4 LPA

Number of Vacancies : 20

Interview Date & Time- 12th April to 19th April Time- 10.30AM to 3PM.

Skills :

- Ability to read, comprehend and write in English.

- Basic English verbal communication skill.

- Good comprehension skills.

- Should be computer savvy and have good working knowledge of computers.

- Ability to identify parts inside the computer.

- Ability to do basic troubleshooting of hardware failures.

- Should have a keenness to learn.

Essential Education : Graduates in any discipline, preferably with specialization in Computer Engineering/ Bachelor of Science in Computer/ Bachelor of Computer Application with basic computer hardware knowledge.

Good to have Experience : Tech Support (Dell/HP)

Shift : Night Shift

Candidates should know computer related basic hardware knowledge. (Related Computer Hardware part for both Laptops and desktop and Trouble Shooting)

Contact Number : 020-66488220

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