04/02 Neha Bhatia
HRBP at Edelweiss Financial Services Limited

Views:547 Applications:99 Rec. Actions:Recruiter Actions:5

Edelweiss - Senior Business Analyst - IT Systems (5-10 yrs)

Mumbai Job Code: 407654

Description :

- Thorough knowledge of all General Insurance Products ie. Retail and Commercial (Fire, Marine, Engineering, EAR/CAR, Liability, Motor, Health, Travel, etc.)

- Demonstrated fluency in business processes and process differentiation. Understanding of end to end processes ie Policy issuance, Claims, RI, Co-insurance etc.

- Idea/knowledge about how GI industry works and Market practices in Indian Market

- Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes

- Understand and negotiate needs and expectations of multiple stakeholders

- Demonstrate up-to-date expertise in IT and Insurance products and apply this to the execution and improvement of action plans by providing advice and guidance to others in the application of information and best practices

- Support and align efforts to meet customer and business needs

- Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results

- Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships

- Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results

- Provide project level analysis - producing required project analysis documentation (business requirements, scope matrix, UAT plan etc)

- Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process

- Identify improvement opportunities (proactive and reactive)

- Elicit and clearly document business and systems requirements

- Assess business process and system inefficiencies

- Identify ways to increase adoption and customer satisfaction

- Serve as a liaison between all the stakeholders to assist or gather business requirements needed for system modifications, enhancement and implementations

- Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.

- Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts

- Meet with project team regularly to review project deliverables and deadlines

- Develop and execute test plans

- Manage Triage calls for defects resolutions (between Developer, Testers, Users and other stakeholders or owners as applicable)

- Support system conversions, upgrades, enhancements

Requirements :

- Must have experience working on large scale projects as well as handling day-to-day operational requests from the business

- Strong project management, the ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills

- Understanding of Indices, fundamentals and analytical data, returns level data etc.

- Strong in documentation (ie. BRD/BSS, Test Plan, Status update etc)

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