Senior Technical Support at Dynakode Technology Pvt Ltd
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Dynakode Technology - Business Analyst (3-10 yrs)
Job Description :
1. Design solutions for end-user adoption and productivity improvement, with usability in mind.
2. Perform application troubleshooting, root cause analysis, and problem resolution while adhering to established change control process and utilizing change control tracking tools.
3. Execution on configuration, reporting and other technical activities.
4. Maintain strong, ongoing relationships with project teams and other stakeholders.
5. Partner with the cross-functional team to share project information and validate test scripts.
6. May also perform and coordinate system testing and write and execute testing plans
7.Creative Ideas and Inputs for all the assignments in progress.
8. Meetings with Internal Team Members and Clients for all the projects in Progress.
9. Understanding of Database and Database Programming and dashboards created for internal /external clients
10. Attention to Detail for accurate review of the deliverable which is provided by the technical team before passing to the client