09/09 Dvara Solutions Pvt Ltd
HR Consultant at Dvara Solutions Pvt Ltd

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Dvara Solutions - Techno-Functional Consultant - Product Support (2-4 yrs)

Bangalore Job Code: 490138

Key Capabilities:

1) Techno Functional Expert On Loans Module of a Core banking /Loans Management system/Loan Origination System

2) Functional Knowledge of core banking especially Loans

3) Should know Loans life cycle including accounting

4) Should have been in product development/Support

5) Proficiency in SQL and reporting

Key Responsibilities:

1. Understand the product in Depth (functional)

2. Analyze functional Cases and provide quality resolution within SLAs

3. Provide the development team sufficient information to help them fix the issues

4. Track the issues closely, follow up with internal teams and ensure very minimal backlog

5. Test the bug fixes and functional enhancements delivered on production

6. Ensure customer satisfaction

7. Write reports to meet adhoc customer data requests

Minimum Qualification : MBA/BE/MCA from a reputed Institution

Women-friendly workplace:

Maternity and Paternity Benefits

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