05/08 Pranava
account Manager at IDC technologies

Views:196 Applications:25 Rec. Actions:Recruiter Actions:10

Desktop Support Engineer - Windows/Linux System Administration (1-2 yrs)

Bangalore Job Code: 476614

JD:


- Handling Incidents and attending end user calls

- Providing technical solutions over Windows and Linux issues

- Monitoring DC servers through monitoring tool

- Sound knowledge about VMs. Able to create/manage VM infrastructure

- Ensuring Incidents get resolved as per SLAs

- Effective communication skills and aggressively drive conference calls with the customer, internal support teams and third party vendors.

- Good knowledge about Service Now ticketing tool.

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