11/07 Sheeloo Singh
Founder and CEO at FresherMart

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Delivery & Support Engineer - SQL/NMS/SNMP (1-3 yrs)

Gurgaon/Gurugram Job Code: 466389

Job Summary -

- Part of product delivery and support team

- Provide software issue resolution along-with customer interaction

Responsibilities -

- Provide product support

- Interaction with customers for product related queries, issues and new requirements

- Participate in product demonstration and product testing

- In-house as well as customer side testing of products

- Responsible for implementation, on-going support and advice (proactive and reactive) for the deployed software solution.

Required Experience, Skills and Qualifications :

Education : BE / B. Tech / ME / M. Tech in CS/ IT from a reputed University

Skills/Experience :

General Skills :

- Excellent Team player with excellent interpersonal skills

- Communication skills and ability to learn quickly

- Working closely with team members

- Problem-solving and thinking laterally as part of a team, or individually

Software Skills :

- Development Environment and Target Platform - Linux/Unix and Windows

- Working knowledge of databases - MySQL/SQL

- Basic understanding of various networking technologies

- Knowledge of shell scripting will be plus

Networking Skills :

- Understanding of SNMP standard/proprietary MIBs

- Understanding of NMS working and management

- Ability to troubleshoot and resolve issues

Women-friendly workplace:

Maternity and Paternity Benefits

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