13/08 Sanjeev Kumar Verma
Manager - HR at Icon Resources & Technologies

Views:236 Applications:14 Rec. Actions:Recruiter Actions:1

Business Analyst-Salesforce (4-8 yrs)

Noida Job Code: 479840

Job Description :


A) Experience : 5 to 6 Years

B) Job Location : Noida

C) Role Definition : The role of the Business Analyst (BA) is that of a person who interfaces with the customers to understand their requirements. This role is distinct from that of a technical designer of software solutions who works on the basis of the requirements gathered by the BA.

D) Required Knowledge & Skills :

- Engineering graduate with some industry experience

- Technical writing

- Analytical and conceptual expertise

- Creation of the Business Requirements Document

- Knowledge of business processes

- Ability to have a business-oriented vision

- Improvement of business and engineering processes

- Strategic planning

E) General Responsibility :

- Flexible in working under changing and different work settings.

- Adhere to company and project standards and guidelines.

- Promptly escalate issues, which affect product delivery and quality that are beyond the scope of influence and report the same to manager

- Contribute to the company knowledge base and process improvements.

F) Project Responsibilities :

- Business Process Analysis

- Understand what the business does and how it does it

- Determine how to improve existing business process

- Determine which tasks/steps to automate (identify the scope and get the requirements)

- Design the features of IT systems (create functional requirements)

- Co-ordinate testing efforts with QA

- Ensures issues are identified, tracked, reported on and resolved in a timely manner.

- Works with client personnel to identify required changes.

G) Project Execution :

- Assists in enforcement of project deadlines and schedules.

- Takes input from the supervisor and appropriately and accurately applies comments/feedback.

- Communicates and applies project standards.

- Manages resources in accordance with the project schedule.

- Assists in the facilitation of team and client meetings.

- Delivers informative, well-organized presentations.

- Understands how to communicate difficult/sensitive information tactfully.

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