16/05 Vallamkonda Keerthi Sai
Associate Consultant at CareerNet

Views:571 Applications:59 Rec. Actions:Recruiter Actions:17

Application/Technical/Production Support Engineer - Java/SQL (1-3 yrs)

Hyderabad Job Code: 444672

We are hiring for "Application/ Technical/ Production Support" role, please find the job details below

Job Description :

Role : Support Engineer - Java

Experience: 1 - 3 Years

Eligibility: Only for Male candidates

Job Responsibilities:

- Act as first point of contact for all support issues

- Provide professional and prompt communication on technical analysis and resolution of customer issues

- Have ownership over cases from start to finish including troubleshooting, communicating with the customer, and pulling in other teams

- Characterization of the incident, reproduction, diagnosis and analysis of the root cause

- Work with the Business Development, Product, Engineering and QA teams on special projects

- Work with the Sales Team on achieving a high percentage of client retention

Contribute to and lead customer support service improvements efforts

Shift: Rotational Shift

Industry: E-Commerce

Job Location: Hyderabad

Mandatory Skills:

- Java/ Javascript/ Java Servlets

- SQL

- UNIX

- LINUX

CANDIDATE SHOULD BE WILLING TO WORK IN SHIFTS.

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