06/08 Sathyanarayana
Recruiter at Resource Weaver HR Consulting Pvt Ltd

Views:151 Applications:14 Rec. Actions:Recruiter Actions:3

Application Product Support Engineer - Transportation Domain (3-4 yrs)

Bangalore Job Code: 477106

Preferably Bangalore Candidates

Job Roles :

- This role is to ensure quality in software delivery in a large multi-product and customized software footprint, work on tickets raised by Tier 1 support Liaison with other teams like help desk, support specialists on other tracks, product development, etc. as required.

Essentials :

- 3 to 5 years of overall experience and moderate Knowledge of transportation domain (preferable JDA TMS or Oracle TMS).

- Good knowledge in PL/SQL, batch scripting and shell, able to write the scripts/debug the issues.

- Willing to work in 24- 7 support operations

- Good understanding of support processes (Incident, change, problem).

- Able to work independently, handling the major issues and drive the MI calls/communications to the customer.

- Good communication and interpersonal skills

Primary SkillSet : Batch scripting, PL/SQL, production support processes

Specialized SkillSet : JDA TMS

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