14/03 American Express
Recruitment Team at American Express

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American Express - UX Designer - Photoshop/Illustrator (2-4 yrs)

Bangalore Job Code: 422254

Job Description :


Function Description :

Our UX designers work closely with support, development, communications and training personnel to build the user experiences by connecting closely with functional leads in a fast dynamic, agile environment. Works hands-on in all aspects of user experience developments including: capturing and understanding business and user needs, crafting information diagrams and a wide range of strategic UX deliverables.


Purpose of the Role : 


Responsibilities :


- Transform ideas, business opportunities, research and creative vision into tangible assets that provide clear, usable, useful and desirable outcomes for users


- Craft detailed usability testing stimulus, site maps, story boards, user flows and high / low fidelity prototypes along with a wide range of UX assets and deliverables


- Work closely with team leads to drive best digital experiences through all phases of product development, ship, and iterate


- Effectively act on partner feedback, user testing results and learning’s to improve assets, products and services


- Assist in developing fast moving, tangible design process that deliver quality experiences within sprint cycles


- Assist in brainstorming, ideating, and iterating as needed


- Work in collaboration with key project team members, including user experience researchers, product owners, tech leads, developers, strategy, PM, and visual design


- Be a passionate advocate for the user, ground ideas in data driven solutions by connecting with our User Experience Research team to incorporate customer insights and principles throughout the creative process.


- Ensure adherence to design best practices, standards, brand consistency


- Finds opportunities to adopt innovative technologies


- Build page navigation buttons and search fields


- Develop UI mockups and prototypes that clearly illustrate how sites function and look like


- Prepare and present rough drafts to internal teams and key stakeholders


- Identify and troubleshoot UX problems (e.g. responsiveness)


- Adhere to style standards on fonts, colors and images


Qualifications :


Critical Factors to Success :


- Fluency with design tools, most notably Illustrator, Photoshop, InDesign,Captivate, Invision and/or other UX & prototyping software


- Ability to simplify and turn complex interactions into intuitive user experiences


- Knowledge of the capabilities and limitations of HTML, CSS, JavaScript


- Knowledge and/or experience working in agile product development


- Exceptional skills in ideation, sketching, wireframing, user flows and information architecture


- Ability to create both high and low fidelity clickable prototypes


- Strong relationship management, verbal and written interpersonal skills


- Data sleuth – great interest in using data to improve products and differentiate the user experiences


- Excellent relationship management, verbal & written communication skills


- Clear and confident communicator with an affinity for visual storytelling


Past Experience :


- 2-4 years UX / Interaction experience designing consumer facing applications, web-based training and websites


- Exceptional skills in ideation, sketching, concepting, brainstorming, and UX asset production


- Strong portfolio showing breadth of UX Design work


Academic Background :


- Degree in computer Science, Interaction Design, Human Computer Interaction or related field, or equivalent working experience


Functional Skills/Capabilities :


Technical Skills/Capabilities :


- Adaptive Communication


- Agile Practices


- Industry and Company Knowledge


- Organizational Change Management


- Technical Acumen


- Technology Industry Trends


Knowledge of Platforms :


Behavioral Skills/Capabilities :


- Adaptability


- Collaboration & Teamwork


- Continuous Improvement


- Courage


- Curiosity


- Ingenuity


- Servant Leadership


- Tenacity


Enterprise Leadership Behaviors :


- Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective


- Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential


- Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage  


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