15/03 American Express
Recruitment Team at American Express

Views:416 Applications:82 Rec. Actions:Recruiter Actions:0

American Express - Business Analyst (3-5 yrs)

Gurgaon/Gurugram Job Code: 422723

Travel & Lifestyle Services Analytics team in GOA has grown significantly in the last few years. It provides significant analytical and reporting support to T&LS stakeholders in US and 22 international markets.


- The successful candidate will be responsible for creating and delivering best in class analytics and reporting solutions to ensure the success of Travel and Lifestyle.


- This position is responsible for coordinating upgrades, modifications, enhancements and projects related to the LMS and for generating Reporting & Analysis to support L&D in TLS markets.


- The candidate will develop and communicate metric reports, analyze process gaps, provide recommendations to the leadership team for implementation.


Role Responsibilities :


- Generate weekly & monthly reports using Advanced Excel for New Hires & tenured colleagues


- Graphing the performance or results of employees to enable managers to see who's doing well and who needs training or performance support.


- Manage forecasting, scheduling, including all resource and requests in collaboration with the Training Manager(s) globally.


- Provide various reporting and communications to the L&D Delivery Team(s).


- Closely adhere to the Reporting & Analytics schedule to ensure monthly performance reports are processed on a timely manner.


- Implement process improvements to gain efficiency and increase effectiveness.


- Drive & share insights with stakeholders/L&D Delivery Leaders on success of training programs, New Hire pr


Qualifications :


- The Person should hold a Graduate Degree with 3-5 years of overall experience and 2 years of related domain in Business Analysis.


- Ability to leverage technology to solve for reporting needs - Advanced Excel, VBA & PowerPoint.


- SharePoint Team Site owner or administrator experience, a plus


- Prior experience in learning management team & support will be a plus


- Strong Communication Skills, Team Player And Ability to navigate through a matrix environment and manage multiple priorities simultaneously without close supervision


- Self-starter with ability to execute with Minimal Direction and strong attention to Detail.


- Open to work any shift between 8:00 am to 10:00 pm windows ( Mostly fixed shifts but should be flexible to meet needs of the Business).


This role may be subject to additional background verification checks.


Schedule (Full-Time/Part-Time) : Full-time


#NOLI

Add a note
Something suspicious? Report this job posting.