06/07 HR
HR Recruiter at Add On IT Systems

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Add On IT Systems - Embedded Software Support Engineer - Configuration & Troubleshooting (3-5 yrs)

Delhi NCR/Gurgaon/Gurugram Job Code: 464620

This job entails Night Shifts (Sometimes)

This is a contract to hire Job

- An engineer would have to demonstrate, resolve technical queries, understand any BUG, issues or optimization related to chip design or functionality after the sale on the product to customers.

- This is a pre-sales and post-sales support function

- He also has to understand or debug technical issues related to registering memory, cache memory, etc. on processors/chips.

EDUCATION / EXPERIENCE

- B.Tech degree in computer science or related degree or relevant experience

- Years of experience: 3 to 5 years

- Knowledge of Embedded Systems and programming

- Any assembly language or programming language to program Embedded systems or chip-set.

- Knowledge of SDKs and libraries.

- Linux Platform knowledge ( OS platform debugging and troubleshooting)

- Linux Networking knowledge ( Networking and troubleshooting)

- Understanding with Fiber Optics technologies, EPON, GPON, ADSL/VDSL technologies.

- Willingness to work in Night-Shifts (as required)

Must-have Skills: Prior working experience :

- Must have good hands-on experience in configuration and troubleshooting in the following areas in an Enterprise / Data Centre infrastructure environment

- Should have supported applications for pre-sales / post-sales support stages

- Analysis using logs

- Analysis of Alerts

- Able to Perform Root Cause Analysis for the incidents

- Ability to work with the development team to get the issue identified and resolved

- Should demonstrate ability and willingness to work at the customer site and interact with the customer

Women-friendly workplace:

Maternity and Paternity Benefits

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